Membership

The membership is optional and offers excellent value for money. 
It is activated by monthly Direct Debit in return for the following benefits:
 
  • Upgrade to VIP status and enjoy a unique and unrivaled level of service,
  • No call out charges*
  • Dedicated mechanics standing by for all your cycle repair needs (Labour only)
  • Free cycle valet during a service
  • Scheduled free servicing* (Labour only)
  • Dedicated members telephone number and email for gold, platinum and bespoke members,
  • Free advice on the best cycling products, brands and services in the market

Membership costs are as follows:

BRONZE £12.50

Activate Plan

Self service call outs for repairs and road side assistance. Self activated online and free call outs self booked online. Available for all makes and models with a reliable parts & accessories supply chain. If you are not sure, please get in touch and we’ll confirm if your bike is covered before activating your cycle plan – Per month via Direct Debit (dD)

SILVER £22.50 

Activate Plan

Hybrid, folding & single speed cycles. Self service call outs for repairs, road side assistance and service. Self activated online and free call outs self booked online. Available for all makes and models with a reliable parts & accessories supply chain. If you are not sure, please get in touch and we’ll confirm if your bike is covered before activating your cycle plan – Per month via Direct Debit (dD)

GOLD £27.50

Activate Plan

Road cycles, MTB & Cargo bikes (Non electric). You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD)

PLATINUM £37.50

Activate Plan

Electric cycles –  per month including BOSCH, YAMAHA & STEPS motors. You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD)

SILVER PLUS £30.00

Activate Plan

Hybrid, folding & single speed cycles with additional Hydraulic brakes & Suspension cover. You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD)

GOLD PLUS £35.00

Activate Plan

Road cycles, MTB & Cargo bikes (Non electric) with additional Hydraulic brakes & Suspension cover. You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD)

PLATINUM PLUS £50.00

Activate Plan

Electric cycles –  per month including BOSCH, YAMAHA & STEPS motors with additional Hydraulic brakes cover. You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD)

Bespoke

Activate Plan

For a quote, please call us on 03331230500 option:2 or email us via our contact page  – Per month via Direct Debit (dD)

Kids bike hire without parts cover £7.50*

Activate Plan

Upgrade as the kids grow up to the age of 18! Kids bike hire including free unlimited repairs and 2 services a year where you hired the bike from (*Labour only. Parts excluded). Or, book online for a home visit (Call out charges apply). You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD) and separate cycle insurance from our insurance partners recommended or your home and contents insurance. Full value of the hire bike is available from out online store.

Kids bike hire with parts cover £12.50

Activate Plan

Upgrade as the kids grow up to the age of 18! Kids bike hire including free unlimited repairs and 2 services a year where you hired the bike from. Or, book online for a home visit (Call out charges apply). You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD) and separate cycle insurance from our insurance partners recommended or your home and contents insurance. Full value of the hire bike is available from out online store.

Adults bike hire without parts cover £47.50*

Activate Plan

Adults bike hire including free repairs unlimited and 4 services a year where you hired the bike from (*Labour only. Parts excluded). Or, book online for a home visit (Call out charges apply). You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD) and separate cycle insurance from our insurance partners recommended or your home and contents insurance. Full value of the hire bike is available from out online store.

Adults bike hire with parts cover £67.50

Activate Plan

Adults bike hire including free unlimited repairs and 4 services a year where you hired the bike from. book online for a home visit (Call out charges apply). Or,  book online for a home visit (Call out charges apply). You may self activate online or please call us on 03331230500 Option:2 – Per month via Direct Debit (dD) and separate cycle insurance from our insurance partners recommended or your home and contents insurance. Full value of the hire bike is available from out online store.

Further additions and options:

  • Power taps: Add £0.00 to your dD
  • Hub gears: Add £0.00 to your dD
  • Schlumpf, HammerSchmidt, Rohloff & Nuvinci: Add £0.00 to your dD
  • Businesses, other bicycles and locations outside London POA
  • Multi cycles discounts see Bespoke
 

How to apply:

Just click on one of the above 'Activate Plan' to setup dD,
By email. Please use our secure website contact form,
By phone, please call us on 03331230500 Option:2,
In person by speaking to your mechanic,
Suitable for private individuals as well as business. 

*Free servicing and call outs are limited to 4 a year and management will use their discretion to extend the membership for free depending on loyalty and the number of years as a member and distance travelled. Management reserves the rights to increase the membership fee upon application for locations outside our reach to cover the business costs. Service not available between 1st and 31st August / 23rd December to 6th January. Terms and conditions apply.

How to cancel:

Simply email us using our contact form or membership department (See welcome letter for email details) or by calling us 24/7 on 03331230500. You will also have to cancel the direct debit via your direct debit provider GoCardless.

Direct debit

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